Guest Reviews

More from our Guests...

At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:

Am I too old to say OMG!?

Third visit to Hote l41 and I still get goose bumps thinking about it. Not sure that there is anything else to say that hasn’t already be said. This place is simply perfect. Yes it is expensive but worth every single penny because of the way you are treated and the attention to detail that is given to every aspect of the visit. My suggestion is as follows. Stop reading the reviews and just book. Go! Take the significant other in your life, pack a bag and get there. Thank you Hotel 41. For everything. See you for visit number 4 sometime in 2019. 

Mr Gaygan, August 2018

Sublime

It's hard to know where to begin with this review. With a heavy heart I have just returned back to the 'real world' of my own home and the daily grind of real life and work. The office is looming ominously for me in the morning yet my mind is a million miles away from it: I'm reflecting so fondly over the last 24 hours during my all to brief stay at Hotel 41.

I still smell sweetly of the Penhaligons products supplied. I wanted to take them all home with me but I resisted the temptation. I also wanted to take away the monogrammed soft fluffy towels. And the sheets. And even just one of the pillows from the huge pillow menu. And the robes. And the slippers. And even the unique piped fragrance throughout the hotel (which I believe I'll be able to in a few months’ time I'm told, as it might be made available to buy!) I wanted it all to take home with me to remind me of my time here. But I didn't take anything away apart from an incredible experience and a sense of real honour that I've had the privilege of staying here. From the moment we walked in the door, we were made to feel special. I want to go back. And soon. I almost don't want to give everything away in this review so that upcoming guests can be surprised by what they find when they stay, so I will try to keep things brief and as understated as I can but I really want to shout it out to the world as it's been so good! We were met with very friendly warm welcome (by name) and a big fuss was made of Dennis, our little French Bulldog. We were shown to the Executive Lounge for a seamless check-in. Before I'd even had a chance to sit down I was offered a choice of champagnes and Dennis a choice of Pawsecco or Bottom Sniffer (it's canine beer, for the uninitiated). We were then taken to our room. Wow. Room 4104 was on 2 levels with the most stunning glass roof. Perhaps it was the staircase but it really took my breath away. We continued to discover all sorts of surprises in the room: a 40th birthday cake, chocolates and best of all a special bed for Dennis complete with dog treats, a pet menu and all sorts of things to keep him happy. It's so hard to put into words. The attention to detail, however small, was incredible. Nothing seemed too much trouble. The staff are impeccably well trained and presented: they all strike just the right balance of being unobtrusive yet friendly, attentive and familiar all at the same time. Guests are made to feel like they're part of an exclusive (yet approachable and unintimidating) club. Breakfast was lovely and we dined in Bbar for dinner (again also great and welcoming to Dennis who sat on a little mat by the table). The Executive Lounge was the perfect space for a late night exquisite whiskey (a lovely big list too!)This is most definitely the best hotel I have ever stayed in and I completely understand why it is reviewed so favourably by so many. It is unique and has a personal touch that I have not often found in many larger establishments. We were sad to leave today and we can't wait to return.

Thank you so much Hotel 41 for a really memorable stay and a huge thank you to all the staff who made it so special for us.

Mr Field, August 2018

Best service

This is without a doubt the best service we have received in any hotel in London. The attention to detail and thoughtfulness of the staff and management is indeed inspiring. I run a business with 100+ people and I know how hard you have to work to meet such high standards. Well done and thank you!!

Mr and Mrs West, May 2018

Most memorable Hote

Staying at 41 has been a wonderful experience and our most memorable Hotel stay thus far. If ever we return to London, 41 will surely be our first choice for accommodation. We would very much like to thank the staff for all they have done to make our time here comfortable and relaxing.

Mr Hadad and Mrs Rodriguez-Hadad, May 2018

Perfection!

Everything was perfection! We will be staying here again if we are lucky enough to come back to London. Every member of your staff was above excellent! We feel spoiled.

Mr Soldera and Ms Goldstein, May 2018

Exceeded our expectations

Once again you have exceeded our expectations from the moment we stepped through the door. We can’t think of anything you could do to improve – thank you!

Nick and Brenda, April 2018

Biggest asset is the team

Thank you for making us feel at home in London. Everything about 41 is excellent, although your biggest asset is your team. I can’t say enough about each and every one of those men and women who took care of us. I had a problem adjusting my sleep, and used to spend many late hours near the fireplace. Someone always made sure that I was comfortable. And of course, we are especially grateful for early check in and late checkout. Our big big thank you to all of you and bravo! for maintaining the highest standards of excellence in hospitality.

Evelina and Alex K Boston,March 2018