More from our Guests...
At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:
We really enjoyed our time at hotel 41. It was by far the best experience and service we have ever had at any hotel. The staff was so friendly and accommodating that we didn't want to leave. Please express our sincere gratitude to the staff at hotel 41.
Mr and Mrs Sather, July 2016
Another wonderful visit to 41
Thank you so much for another wonderful visit to 41. The whole stay was absolutely perfect, great ambience as always at 41, professional and friendly service and perfect attention to detail which really made our stay warm and memorable. At 41 you continue to maintain and develop an excellent guest experience that really does set you apart from your close competitors and provides a unique experience which is valued and treasured. The team at 41 comes together wonderfully to compliment to each other and enhance the guest experience.
Mr and Mrs Georgeson, June 2016
We were both extremely impressed with the staff and service. Everyone was extremely polite and professional. The staff made our stay very positive and nice. Every single staff member did everything in their power to make us feel comfortable and welcome. They all deserve a reward for their efforts
Mr and Mrs Abarra, June 2016
As for our latest stay at the Hotel - it was great as usual and we are really grateful to you and all the brilliant people working at the Hotel! You folks do a GREAT job and we can’t help admiring the way you manage to create a great atmosphere of real HOME for your guests.
The Tytarenko Family, June 2016
So sad to leave
I was so sad to leave - I wanted to say good bye individually to everyone that I met during my stay with you, I honestly felt like I was leaving friends behind. Isn't that crazy after just 48 hours. But I have been racking my brain to work out how I can come back and spend more time with you all. You have ruined me - every hotel from now on will be such a disappointment.
Dr Wilkins, June 2016
Thank you for a fantastic stay and 1st Wedding Anniversary. We have already decided it will be a yearly anniversary event! All your staff were fantastic from 1st entering the street level reception through to the end.
Mr and Mrs McArthur, June 2016
Offer exemplary service
I have stayed at several high end hotels during my life but never anywhere offering anything close to the unique experience provided by Hotel 41. My wife and I had a fantastic stay and I have said as much in a comment posted on Trip Advisor this morning. All your staff offer exemplary service but we were particularly impressed with the young lady who looked after us in the lounge. Didn't catch her name but she is I guess in her early twenties and wears her hair in a plait. My wife and I both hope to be able to visit you again in the future.
Ron Condron, June 2016
We enjoyed a fantastic 50th wedding anniversary in your wonderful hotel and the meticulous attention to detail shown by your staff ensured that we will always remember the wonderful experience. From start to finish everything was organised to perfection. Upon arrival we were treated royally and relaxed in your beautiful lounge enjoying first class service of champagne and snacks. We adjourned to our room and were thrilled to be confronted with a luxurious suite and a celebration cake and pastries for our special occasion.
Mr & Mrs Crawford, October 2015
Our second visit if anything better than the first! Well done and thank you
E and B Stevenson, March 2015
From the moment we arrived at the gorgeous Hotel 41 we were in absolute heaven. We were immediately and continuously greeted by name, making us feel like part of the "family". Monika, assistant manager, and staff were professional, impeccably dressed and extremely knowledgeable on every subject we inquired about, right down to specific menu items! The entire wait staff, especially darling Gina and Juliana, were extremely prompt and attentive without being intrusive. The rich, warm and cozy atmosphere and décor is spectacular beyond imagination. It is clearly evident the entire staff at Hotel 41 truly enjoys working at this wonderful establishment. We cannot wait to return to our favorite home away from home!
J Weintraub and C Rauchle, Feb 2015
Thank you for everything you have done to make this trip special. We have really enjoyed our time in London. And will be back again to visit London and Hotel 41.
M Pickering, Feb 2015
Went beyond expectations
I wanted to write to you personally to commend the fine experience and service that we've received, which was both professional and went beyond expectations. I've stayed at a number of the top hotels in Singapore, which may have the unforgettable novelty of sky high infinity pools, spectacular views and lush gardens built around the premises, but I cannot remember any faces there, nor could I wish to stay for very long. At 41, we had both the pleasure to get to know a few of your staff, and Monika in particular, who took fine care of us and quickly resolved a small issue with the security of our door. The bed was the most comfortable one that I've ever slept on, and the hours spent with our friends in your lounge mean a lot to me than the excitement of staying at hotels steeped in history or built with physical grandeur, which wear off a little with time; the feeling of being completely at ease by your fireplace only gets more memorable the longer we spend talking beside it. Hotel 41 is the only hotel where I would be comfortable to spend the rest of my life at, and this rare distinction makes it a place that I hope to return to the next time I visit London.C. Sheng, Feb 2015