More from our Guests...
At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favourite guest testimonials:
From the moment we arrived at the gorgeous Hotel 41 we were in absolute heaven. We were immediately and continuously greeted by name, making us feel like part of the "family". Monika, assistant manager, and staff were professional, impeccably dressed and extremely knowledgeable on every subject we inquired about, right down to specific menu items! The entire wait staff, especially darling Gina and Juliana, were extremely prompt and attentive without being intrusive. The rich, warm and cozy atmosphere and décor is spectacular beyond imagination. It is clearly evident the entire staff at Hotel 41 truly enjoys working at this wonderful establishment. We cannot wait to return to our favorite home away from home!
J Weintraub and C Rauchle, Feb 2015
Thank you for everything you have done to make this trip special. We have really enjoyed our time in London. And will be back again to visit London and Hotel 41.
M Pickering, Feb 2015
Went beyond expectations
I wanted to write to you personally to commend the fine experience and service that we've received, which was both professional and went beyond expectations. I've stayed at a number of the top hotels in Singapore, which may have the unforgettable novelty of sky high infinity pools, spectacular views and lush gardens built around the premises, but I cannot remember any faces there, nor could I wish to stay for very long. At 41, we had both the pleasure to get to know a few of your staff, and Monika in particular, who took fine care of us and quickly resolved a small issue with the security of our door. The bed was the most comfortable one that I've ever slept on, and the hours spent with our friends in your lounge mean a lot to me than the excitement of staying at hotels steeped in history or built with physical grandeur, which wear off a little with time; the feeling of being completely at ease by your fireplace only gets more memorable the longer we spend talking beside it. Hotel 41 is the only hotel where I would be comfortable to spend the rest of my life at, and this rare distinction makes it a place that I hope to return to the next time I visit London.C. Sheng, Feb 2015